Planning
We define scope, test levels and success criteria against your release calendar. Environment and test data requirements are resolved before the work begins.
Professional Services
Managed ServicesManaged Services
We take on the quality operation end to end so your teams can focus on the product.
Contact usOur approach
The Virgosol managed services model means all or part of your software quality processes are run by Virgosol teams. From test planning through execution, and from reporting through continuous improvement, the responsibility for the operation sits with us. Your software teams are freed from the testing load while the quality standard is held to international methodologies.
Building a quality operation and running one are different jobs. Assembling a team, choosing tools and writing the standard are done once. Executing the tests on every release, interpreting the results and keeping the process current is continuous. Most organisations can do the first; far fewer can sustain the second. Our managed services model takes on that continuity.
Our central expert team is made up of more than 150 senior engineers, and the work we carry out across four R&D locations brings current test methodologies into the field. Because we work in regulated sectors, our processes are designed to be audit-ready: every test step is traceable and every decision is recorded.
What do managed services include?
From test execution through performance and security, the whole quality operation is brought into one operating structure.
Test Automation
We build, run and keep current the web, mobile, API and desktop automation infrastructure.
- CI/CD integration
- Regression suites
- Multi-device coverage
- Scenario maintenance
Manual Testing
We cover exploratory, acceptance and other complex scenarios beyond automation with experienced test engineers.
- Exploratory testing
- Acceptance testing
- Scenario design
- Defect management
Regression Testing
We verify on every release that working functionality has not broken, against a scope built on impact analysis.
- Impact-based scope selection
- Parallel execution
- Suite maintenance
- Escaped defect tracking
Web UI and Mobile Testing
We verify that the interface performs to the same standard across your target browser and device matrix.
- Device matrix management
- Responsive design checks
- Real device testing
- Visual consistency
Web Service and API Testing
We validate the service layer independently of the interface and test the integration chain end to end.
- Endpoint validation
- Contract testing
- Integration chain
- Error and boundary scenarios
Code Analysis
We examine source code without executing it and make technical debt and security risk measurable.
- Static analysis setup
- Finding prioritisation
- Dependency scanning
- Technical debt tracking
CI/CD Integration
We place test suites in the deployment pipeline and tie the release decision to defined quality gates.
- Pipeline architecture design
- Quality gates
- Test layering
- Environment and data automation
Performance Testing
We simulate real-world conditions through load, stress and endurance testing and make bottlenecks visible.
- Load and stress scenarios
- Peak traffic simulation
- SLA and Apdex
- Bottleneck analysis
Security Testing
We validate your defence layers through controlled attack simulations before an attack arrives.
- Attack surface inventory
- DDoS simulation
- Resilience measurement
- Response time analysis
Accessibility Testing
We verify through manual and automated methods that digital products meet WCAG 2.2 expectations.
- WCAG 2.2 audit
- Screen reader testing
- Mobile accessibility
- WCAG conformance reporting
Compatibility Testing
We check that the product behaves consistently across different operating system, browser and hardware combinations.
- Combination matrix
- Version transition checks
- Peripheral compatibility
- Backward support
UI/UX Testing
We turn usability into measurable findings through task-based testing and expert evaluation.
- Usability sessions
- Expert evaluation
- Journey analysis
- Form and interaction review
Crowd Testing
We test the product across a broad cross-section of real users on their own devices and network conditions.
- Participant pool management
- Field execution
- Finding validation
- Device-level distribution
Location Testing
We measure how the user experience changes by geography, from your target markets.
- Regional performance measurement
- Content delivery validation
- Localisation checks
- Access restriction testing
Mobile Application Check-Up
We audit your mobile application across five areas in one engagement before it reaches the store.
- Functional validation
- Resource usage measurement
- Security checks
- Store compliance
How do we work?
We plan around your release rhythm, manage the operation and improve it in every cycle.
Management
We take on team, tool and environment management. Progress is reported regularly against defined KPIs.
Execution
We run the tests and prioritise the findings. We track closure together with your development teams.
Improvement
At the end of every cycle we review scope, automation rate and escaped defect rate. The priorities for the next cycle are set from that review.
Advantages of the managed services model
Operational efficiency
Teams focus on core development while standardised quality processes, efficient resources and faster delivery improve operations.
- Software teams stay focused on core development
- Quality processes run to international standards
- Cost advantage through optimised processes and efficient resource use
- Faster time to market
Experience and expertise
Test-engineering experience, proactive problem detection, continuous improvement and a dedicated service manager provide ongoing support.
- Accumulated know-how and test engineering experience
- Proactive problem detection and resolution
- A continuous improvement methodology
- Ongoing communication through a dedicated service manager
Technology and automation
R&D-backed tools, modern automation, reduced human dependency and standardisation strengthen delivery.
- Support from purpose-built tools developed by our R&D team
- Modern test automation infrastructure for automated processes
- Systems that reduce dependency on individuals
- Process automation and standardisation
Analysis and reporting
Periodic status, coverage, defect and execution reporting makes improvement and optimisation decisions visible.
- Periodic test status reports
- Test case coverage analysis
- Defect analysis and tracking reports
- Best practice recommendations and improvement plans
Frequently Asked Questions
What is the difference between managed services and outsourcing?
In an outsourcing model a team is provided and management stays with you. In managed services the whole operation is our responsibility and you receive the results and the reports. We run the quality standard, the process management and the continuous improvement.
Do we have to hand over all of our quality processes?
No. We define scope together. Some organisations hand over only regression testing or only performance testing; others hand over the entire operation.
What happens to our existing test team?
Managed services do not have to replace the existing team. In most organisations the team is freed from repeated execution and turns to exploratory testing, risk analysis and quality decisions on the product side. We define the split in scope together at the start of the engagement.
Which tools do you work with?
We can work with your existing tool set or run the operation with our own products. The tool decision is determined by your current structure and your target scope.
How does reporting work?
We provide a periodic quality report covering scope, execution results, open findings and trend indicators. Reporting frequency and content are set against your release rhythm.
What do we keep if we end the service?
The automation suite, the test cases, the process definitions and all test records belong to you. We hand them over with their documentation during the transition.
Let us plan your quality operation together
Complete the form and we will discuss your current test workload, your team capacity and your release cycle to determine which service lines are taken on.