Defining the device and browser matrix
We define target coverage from your user analytics. The matrix is refreshed periodically.
Managed Services
Web UI and Mobile Testing Services
We verify that the interface performs to the same standard across every browser and device.
Schedule a meetingWeb UI and Mobile Testing Services
Web UI and mobile testing validates the user interface across different browser, device and operating system combinations. We execute your critical user journeys against your target device matrix and report interface-level findings in priority order.
What this service solves
Interface defects usually appear on a specific device or browser version. Validation carried out in a single environment does not reveal them, and the problem surfaces through user reports instead.
We set the device matrix from your own user data. Scope is built to cover the bulk of your actual usage distribution rather than to try every possible combination.
Our scope
Validating critical journeys
We prioritise revenue-generating and frequently used journeys. Coverage is ordered by business impact.
Responsive design validation
We check interface behaviour across different screen sizes and identify the breakpoints where it fails.
Mobile application testing
We validate iOS and Android applications on real devices. Operating system version coverage is agreed together.
Visual consistency checks
We audit the consistency of interface components across platforms and check them against your brand guidelines.
How do we work?
We plan around your release rhythm, manage the operation and improve it in every cycle.
Planning
We define scope, test levels and success criteria against your release calendar. Environment and test data requirements are resolved before the work begins.
Management
We take on team, tool and environment management. Progress is reported regularly against defined KPIs.
Execution
We run the tests and prioritise the findings. We track closure together with your development teams.
Improvement
At the end of every cycle we review scope, automation rate and escaped defect rate. The priorities for the next cycle are set from that review.
Virgosol
How technology supports the service
We run executions with AutoRunner; cross-browser support and parallel execution let the matrix be covered in a reasonable time. For organisations using RabbitQA, the BrowserHub and MobileHub modules manage browser and device coverage from within a single structure.
What you receive
Deliverables
- A defined device and browser coverage matrix
- Platform-level execution results for critical journeys
- Interface findings reported with screenshots
- Responsive design breakpoint findings
- Periodic coverage updates
What changes for the business
- Interface defects are found before users find them
- Device-related support requests fall
- Coverage decisions rest on usage data rather than assumption
- New device and browser versions are brought into scope on a plan
Frequently Asked Questions
How many devices and browsers should be covered?
Coverage is determined by your user analytics. In most organisations the bulk of usage concentrates in a limited number of combinations. We build the matrix around that distribution and treat the long tail on a risk basis.
Do you use real devices or emulators?
Both. Broad coverage scans run in emulated environments while critical journey validation runs on real devices. We use real devices for journeys involving payment and hardware interaction.
How are mobile web and mobile apps handled in scope?
They are separate scope items. Mobile web is assessed within the browser matrix, mobile apps within the device and operating system matrix. Both can be covered.
How are new operating system versions tracked?
New versions are added to the coverage matrix according to their release calendars. At major version transitions, critical journeys are revalidated as a priority.
Let us define your device and browser coverage together
Complete the form and we will review your user distribution, your critical journeys and your current test coverage.