Building the participant pool
We select participants matching your target user profile, setting device, geographic and demographic distribution against your coverage goal.
Managed Services
Crowd Testing Services
We test your product on real users' own devices and in their own conditions.
Plan field testingCrowd Testing Services
Crowd testing means testing a product with real users on their own devices, on their own networks and with their own habits, rather than in a laboratory environment. A broad participant pool delivers wide device and environment coverage in a short time, and findings are validated before they are reported.
What this service solves
Controlled test environments do not reproduce the full range of real usage conditions. Device variety, network quality, applications running in the background and user habits are variables that cannot be created internally.
Crowd testing brings those variables into scope. In mobile applications with a large user base in particular, it covers device and environment combinations an internal test team could never reach, and it does so quickly.
Our scope
Preparing test scenarios
We define the task set participants will carry out, planning free exploration and structured tasks together.
Field execution
We run the tests in the field over a defined period, monitoring and steering participant contribution.
Finding validation
We validate incoming findings for reproducibility and filter out duplicates and invalid records.
Reporting and prioritisation
We rank validated findings by impact and prevalence, and report the distribution by device and environment.
How do we work?
We plan around your release rhythm, manage the operation and improve it in every cycle.
Planning
We define scope, test levels and success criteria against your release calendar. Environment and test data requirements are resolved before the work begins.
Management
We take on team, tool and environment management. Progress is reported regularly against defined KPIs.
Execution
We run the tests and prioritise the findings. We track closure together with your development teams.
Improvement
At the end of every cycle we review scope, automation rate and escaped defect rate. The priorities for the next cycle are set from that review.
Virgosol
How technology supports the service
Crowd testing is a field-led service. We transfer validated findings from the field into your existing defect tracking system, and once a repeated scenario becomes suited to automation we bring it into AutoRunner scope.
What you receive
Deliverables
- A participant pool built to your target profile
- A defined task set and field execution plan
- A validated findings list
- Finding distribution by device and environment
- A prioritised action report
What changes for the business
- Problems that only appear in real conditions are found before release
- Device and environment coverage extends beyond internal team capacity
- New releases are tested against a broad cross-section of users
- Issues that would reach store reviews are seen in advance
Frequently Asked Questions
When should crowd testing be chosen?
It delivers high value in mobile applications with wide device variety, at market entry and ahead of major release validation. In enterprise applications serving a narrow, defined user base, its contribution is limited.
How is the quality of findings assured?
We validate every finding from the field for reproducibility, merging duplicates and filtering out invalid records. Only validated findings enter the report.
How is data security handled?
Participants work under a confidentiality obligation and no production data is used in the test environment. Scope and access boundaries are defined together at the start of the engagement.
How long does the test take?
Field execution is normally completed within a short, intensive window. Duration depends on coverage breadth and participant count, and we build the plan against your release calendar.
Let us plan your field testing scope together
Complete the form and we will discuss your target user profile, your device variety and your release calendar.