Managed Services

Manual Testing Services

We secure the areas automation cannot reach with experienced test engineers.

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Manual Testing Services

Manual testing as a service means test cases are executed by experienced test engineers. It covers scenarios that are unsuited to automation, validated for the first time, or that require human judgement. Exploratory testing, acceptance testing and validation of newly developed features fall within this scope.

What this service solves

As automation coverage grows, manual testing is often assumed to be unnecessary. In practice the picture is different: newly developed features are not yet stable, findings about user experience require judgement rather than measurement, and for rarely executed scenarios the cost of automation exceeds the gain.

We position manual testing as the complement to automation rather than its shortfall. Which scenario is validated by which method is decided together during scope planning, and both methods are run under one test strategy.

Our scope

Functional validation

We validate newly developed features against the requirement documentation. Findings are prioritised and passed to the development team.

Exploratory testing

We scan usage paths outside the defined scenarios using a systematic method. Defects the defined scenarios cannot catch surface here.

Acceptance testing support

We plan the business acceptance tests and support their execution. Acceptance criteria are made testable.

Test case design

We build the scenario library and keep it current. Scenarios are structured so they can later be handed to automation.

Defect management

We record findings with reproducible steps. We track prioritisation and closure verification.

How do we work?

We plan around your release rhythm, manage the operation and improve it in every cycle.

01

Planning

We define scope, test levels and success criteria against your release calendar. Environment and test data requirements are resolved before the work begins.

02

Management

We take on team, tool and environment management. Progress is reported regularly against defined KPIs.

03

Execution

We run the tests and prioritise the findings. We track closure together with your development teams.

04

Improvement

At the end of every cycle we review scope, automation rate and escaped defect rate. The priorities for the next cycle are set from that review.

Virgosol

How technology supports the service

We run the manual testing operation on RabbitQA's centralised test management capabilities. Scenarios, execution records and findings sit in one structure, so the knowledge gained from manual execution is not lost in the move to automation. Once scope is ready to be automated, we take it over with AutoRunner.

What you receive

Deliverables

  • A defined and current test case library
  • Execution records and result reports
  • A prioritised defect list with closure tracking
  • Exploratory testing findings and risk notes
  • A marked list of scenarios suited to automation

What changes for the business

  • New features are validated by an independent eye before they go live
  • Risk becomes visible in the areas automation does not cover
  • Test knowledge is recorded and stays inside the organisation
  • The manual execution burden is lifted off internal teams

Frequently Asked Questions

Why is manual testing needed when automation exists?

Automation validates known scenarios quickly; it does not catch unknown usage paths or experience-related problems. Newly developed features are also unsuited to automation until they stabilise. The two methods cover different kinds of risk.

How are manual testing results carried into automation?

We record the scenarios used in manual execution in a structure suited to automation. Once a scenario stabilises and its execution frequency rises, we bring it into automation scope. That transition is planned rather than incidental.

How long does your test team take to learn our processes?

We run a preparation period at the start of the engagement covering your product, processes and tool set. Its length depends on product complexity, and we settle scope in the assessment conversation.

In what format do you deliver findings?

We record findings in the defect tracking system you already use, with reproducible steps and priority information. If you would rather have a separate reporting arrangement, we can set that up as well.

Let us define your manual testing scope together

Complete the form and we will review your release cycle, your development volume and your current test capacity.

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