UX, CX Testing

Scope

Today, the use of applications by an increasing variety of users with different levels of knowledge makes it difficult to provide users with easy-to-use and understandable interfaces. Since the usability of an application is directly proportional to the success of the application in user adoption, user retention and user satisfaction, it is of great importance to design easy-to-use, understandable, intuitive interfaces. In this service, we aim to provide feedback that can be transformed into product improvements for your solution by checking your solution interface with our experienced test staff, analyzing whether your solution is intuitively easily understood and easily used by your target audience.

What needs does this solution meet?

  • It ensures that the new features developed are intuitive and user-friendly before they are released to the market.
  • Feedback is given by measuring the time required for a successful completion of a transaction in the interface.
  • It is ensured that all components in the user interface (UI) are working correctly or not.
  • The consistency of the components in the user interface (UI) is checked (For example, error messages may be shown in red on one page and in yellow on another, or in the middle of the page on one page and at the top of the page on the other)
  • It is checked whether the components in the user interface are displayed in the same way on different devices, browsers and platforms
  • As a result of the tests carried out by simulating the end user, the end user comments and feedbacks about the application are shared.
  • Ensures that bugs in the UI are noticed in the early stages of development

Engagement Models


Project Based Model

We implement our customers' projects, which are in different realization stages and have variable and complex requirements, with our expert test staff and our approach in accordance with international testing standards.

Managed Service Model

In the managed service model, we undertake the end-to-end responsibility of our customers' software quality processes, and we perform test strategy and test plan preparation, running tests, error management, reporting and optimization studies that will make the software life cycle smooth.

Outsourcing Model

With our outsourcing model, you can add the QA resources you need to your team and expand your team's technical capabilities.